Privacy Policy

This Privacy Policy describes how prythenavix collects, uses, protects, and shares personal information obtained through our consultation services and website. We are committed to protecting your privacy and handling your data responsibly in accordance with Australian privacy legislation.

Information We Collect

We collect information necessary to provide consultation services and operate our website effectively. The types of information collected include:

• Contact information including name, email address, phone number, and mailing address provided when you request consultation services or communicate with our team.
• Financial information discussed during consultation sessions, including expense patterns, income details, and budget allocations, solely for the purpose of providing personalized budgeting guidance.
• Communication records including consultation notes, email correspondence, and any documentation you provide to support the consultation process.
• Technical information such as IP address, browser type, device information, and website usage data collected automatically when you visit our website through cookies and similar technologies.

How We Use Information

Information collected serves specific purposes related to providing consultation services and improving our operations. We use your information to:

• Provide zero-based budgeting consultation services, including personalized guidance, values assessment, and implementation support tailored to your specific financial situation and objectives.
• Communicate with you regarding consultation sessions, respond to inquiries, send appointment reminders, and provide follow-up support related to your engagement with our services.
• Improve our consultation methodologies, website functionality, and service delivery based on aggregated usage patterns and feedback, without identifying individual clients.
• Comply with legal obligations, protect our rights, prevent fraud, and ensure the security of our systems and the confidentiality of client information.

Legal Basis for Processing

We process personal information based on legitimate legal grounds recognized under Australian privacy law. Our legal basis includes:

Contractual necessity to provide consultation services you have requested; legitimate business interests in operating our practice and improving services; compliance with legal obligations under Australian law; and your explicit consent where required for specific processing activities.

Information Sharing

We do not sell personal information. We share information only in limited circumstances necessary for service delivery and legal compliance:

• Service providers who assist with business operations such as website hosting, email communication, and appointment scheduling, under strict confidentiality agreements that prohibit using your information for other purposes.
• Legal authorities when required by Australian law, court order, or legal process, or when necessary to protect our legal rights and safety.
• Professional advisors including legal counsel and accountants who require access to information in the course of providing professional services to our practice, subject to confidentiality obligations.

Data Security

We implement reasonable security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, encryption of sensitive information during transmission, access controls limiting who can view information, and regular security assessments. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security of information.

Your Rights

Australian privacy law provides individuals with rights regarding their personal information. You have the right to:

• Access personal information we hold about you by submitting a written request, subject to identity verification and certain legal exceptions.
• Request correction of inaccurate or incomplete personal information, and we will make reasonable efforts to update records promptly.
• Request deletion of your personal information where no legal obligation requires retention, though this may affect our ability to provide ongoing consultation services.
• Lodge a complaint with the Office of the Australian Information Commissioner if you believe we have mishandled your personal information or violated privacy obligations.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance functionality and analyze usage patterns. These technologies help us understand how visitors interact with our website and improve user experience. You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

View Cookie Policy View Cookie Policy

Contact

For questions about this Privacy Policy, to exercise your privacy rights, or to discuss how we handle your personal information, contact us using the following details:

Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. When material changes occur, we will notify clients through email or website notice. Continued use of our services after changes become effective constitutes acceptance of the updated policy.